A summary of common Dell support services and contract types. All document links point to Dell's official pages and documents.
Choose the right coverage level for your business scenario.
Enhanced support for infrastructure devices, with proactive health checks, accidental damage protection and other entitlements.
View contract PDF →An end-to-end support plan for data centers, covering multi-product combinations with unified service management and a consistent support experience.
View contract PDF →A flexibly combinable support plan — choose coverage scope and response options as your business changes, ideal for scenarios that need elastic coverage.
View contract PDF →The table below is an overview; the official contract text always prevails.
| Plan | For | Core Entitlements | Official Document |
|---|---|---|---|
| ProSupport Plus for Infrastructure | Infrastructure devices | Dedicated Service Manager full lifecycle service delivery | |
| ProSupport One for Data Center | Multi-product data centers | Cost-effective customized services, including optional on-site support | |
| ProSupport Flex | Elastic coverage scenarios | Flexible combination of coverage scope and response options |
Note: the above is an index of public materials; official terms are governed by Dell's contract texts. To match a specific plan, please reach out via the Contact page.
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